User Testing
For my project, I created an interactive media piece that tells the stories of students who faced consequences due to political protests. The user testing aimed to see how intuitive and engaging the experience was without any instructions.
I found that providing a small amount of context greatly improved the user experience. Users could scan a QR code to access additional multimedia content, which helped them engage more deeply. While some users were initially uncertain, a brief introduction to the controls and background information made them feel more comfortable exploring the project.
I also noticed that users who spent more time interacting with the piece took away more meaningful insights. They often stood and engaged with it for several minutes, discovering layers of meaning for them as they went along.
To improve the work in the future, I may decide to add an introduction screen with some helpful guidance, as well as provide a bit more context to what I was attempting to convey.