Her code got humans on the mood
Before reading this article, I didn’t know anything about Margaret Hamilton, even though she is the person who basically laid the foundation for software engineering. She literally wrote the code that made Apollo 11’s Moon landing possible, and yet people didn’t realize how groundbreaking that was at the time.
It wasn’t just because she was a woman in tech, but because no one had really seen software engineering as a real discipline yet. It made me think about how when something revolutionary happens for the first time, people often don’t give it much credit because they have no prior knowledge/understanding.
One moment from the article that i remember the most was when Hamilton insisted on including error-handling in the code, even though others thought it wasn’t necessary. During the actual Moon landing, those systems kicked in and saved the mission from being cancelled. It made me think about how forward-thinking she had to be planning for what could go wrong. It also reminded me how invisible certain kinds of work can be. Her code wasn’t visible like the rocket itself, but without it, none of it would’ve worked.
Attractive things work better
In the entire design industry, one area I’ve always had the most interest in was human-centered design. The idea that “products designed for use under stress follow good human-centered design” as stress makes people less good at problem-solving stood out to me. It made me think of when I myself am doing something in a hurry, and if something isn’t designed for ease of access, it forces me to slow down and spend extra effort on something that could be simplified. Whereas products designed for relaxed occasions can enhance usability through aesthetic design. So, it means that if we were to compare those two, usability would prevail over attractiveness.
However, after reading Norman’s article, my perspective shifted. He argues that attractive things work better, not because they have superior functionality, but rather because their visual appeal creates positive emotions that improve cognitive performance, especially in problem-solving.
So, aesthetic appeal can directly support usability, especially under stress. For instance, when I use confusing interfaces (especially when I’m in a hurry), I feel frustrated and mentally over the place. In contrast, using a clean, beautifully designed app like Notion makes tasks feel manageable, even enjoyable, despite any pressure. This made me think about the psychological aspect of good design and that it’s not just about how things work, but how they make us feel.