Reading Reflection – Week 4

The Psychopathology of Everyday Things was quite a fun and informative chapter to read. The author’s descriptions of his experiences with products that have ineffective designs were pretty relatable, which helped me to understand the importance of good design in my mind. The topic of how engineers build products that are overly logical while expecting unrealistic outcomes was also amusing. I have heard so many developers complaining about users because they cannot grasp their interfaces, but they have never stopped to think that not everyone has the same knowledge that they do, or that they have a completely social lack of communication. Worse yet is when some products are so annoying that it feels like the designers behind them did it on purpose. I have seen washing machines that had the most excruciating beeping sounds that had no indication of how to make them stop, and that is precisely what the author talks about when he mentions the problem of too much feedback.

Moreover, I do not think the reading changed any of my beliefs, although it definitely made the importance of psychology and communication in technology more clear to me. However, the concept of mapping could have been more explored in my opinion. For instance, I would have liked to see more examples of good and bad mapping in digital technology, and how we could take into consideration factors such as cultural differences in order to improve mapping.

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